Attention: Email forwarding stops after restarting a Domino server from 13. Dec. 2024

Stop - Pixabay[German]A short addendum from Friday, December 13, 2024, which may be relevant for administrators of an IBM Domino server. A reader pointed out to me that these servers require special attention with regard to a possible restart. Because after the restart, email forwarding on this Domino server no longer works. However, there are now fixes.


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Blog reader Martin informed me today, December 16 (thanks for that), that HCL Software has published a support article CRITICAL ALERT: Mail not routing after Domino restarts beginning December 13, 2024 on the topic (thanks for that).

Router error after restart

It is said that after restarting a Domino server, a router error occurs, which leads to e-mail delivery errors due to a routing loop. The mail rules will also no longer work. In addition, Domino only uses a single mailbox, regardless of what the configuration specifies.

Date/time problem as cause

This is a date/time issue in the Domino server code. According to HCL Software, the area where the error was found is used to determine if the configuration needs to be updated. As of December 13, this check fails, so the router cannot load your configuration.

This issue only occurs when a Domino server is restarted on or after December 13, 2024. HCL issued the warning linked above on December 13, 2024. The following product versions are affected:

IBM Domino v9.0.x and v10.0.x and earlier
HCL Domino 11.0.x, 12.0.x and 14


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Fix already available

To resolve the problem, HCL Software provides interim fixes for affected Domino server versions, which must be installed. The installation of the interim fix requires that the server is running the latest fixpack of the respective version. Here is the list of fixes for the different operating systems and server versions:

https://my.hcltechsw.com/downloads/domino/domino/11.0.1fp9if1
11.0.1FP9 IF1 AIX64 1101FP9HF16-aix64.tar
11.0.1FP9 IF1 W64 1101FP9HF11_W64.exe
11.0.1FP9 IF1 Linux64 1101FP9HF15-linux64.tar
https://my.hcltechsw.com/downloads/domino/domino/12.0.2fp5if1
12.0.2FP5 IF1 AIX64 1202FP5HF11-aix64.tar
12.0.2FP5 IF1 W64 1202FP5HF9_W64.exe
12.0.2FP5 IF1 Linux64 1202FP5HF8-linux64.tar
https://my.hcltechsw.com/downloads/domino/domino/14.0fp2if2
14.0FP2 IF2 AIX64 140FP2HF33-aix64.tar
14.0FP2 IF2 W64 140FP2HF29_W64.exe
14.0FP2 IF2 Linux64 140FP2HF32-linux64.tar
https://my.hcltechsw.com/downloads/domino/domino/14.0fp3if1
14.0FP3 IF1 AIX64 140FP3HF11-aix64.tar
14.0FP3 IF1 W64 140FP3HF8_W64.exe
14.0FP3 IF1 Linux64 140FP3HF9-linux64.tar

The interim fixes listed in the table above are provided for all Domino versions in Mainstream Support. Fixes are also provided for Domino versions 9.0.1 and 10.0.1 for customers with Extended Support.

For customers running a Domino server in a container, the Domino container build script has been updated to include the interim fixes provided (see).

If the interim installer fails with the error message "Notes/Domino related process is still running" – please read the support article Installation von FixPack/Hotfix unter Windows schlägt fehl aufgrund des Windows Management Instrumentation Service KB0038497.


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