[German]For some time, users of Windows 10 22H2 were confronted with the problem that the jump lists for apps in the Start menu no longer worked. The cause was Microsoft's integration of account control into the Start menu. Redmond has now corrected this bug on the server side so that the problem is automatically fixed for users.
Windows 10 and broken jump lists in the Start menu
The Jump List is a featuren in Windows 10 that enables quick access to files and tasks in the taskbar and Start menu. To do this, right-click the icon of an app in the taskbar or Start menu to expand the list and enable access to the entries (e.g. open documents).
Over the years, however, Microsoft has managed to break the jump lists in the Start menu again and again. During a search, I found the MS Answers post Windows 10 jump lists broken by recent update *again* from April 2020, which addressed such problems. But that's not relevant in the current case.
But on April 7, 2025, a user complained on Microsoft Answers in the forum thread Win10, Right click on pinned programs in Start Menu no longer have file list that the jump list is broken. When right-clicking, the jump list in the Windows 10 22H2 start menu is empty. The affected person associates it with updates from March 25, 2025 (i.e. preview updates).
And there is the Microsoft Answers in the forum thread Jump lists not working win10 from April 20, 2025, which also states problems with the jump list. There were others affected and the bug later resolved itself.
Microsoft confirms fixed jump list bug
On May 2, 2025, Microsoft published the support article Start menu jump lists for some apps might not work as expected on Windows 10 with details in the Windows 10 Release Health Dashboard. There, Microsoft admits that there were reports from users that the jump list in the Start menu was not displayed for app tiles.
This was caused by the update from February 25, 2025 (KB5052077) and the error was dragged along with later updates. Microsoft writes that the rollout causing this problem has been paused since April 25, 2025. Therefore, new devices should no longer be affected by this problem. And users who were affected earlier should no longer be affected after this date. This is because Microsoft claims to have implemented a server-side fix for this problem. This statement is consistent with the user reports in the forum posts on Microsoft Answers linked above.
According to Microsoft, this problem primarily affected home users of Windows 10 Home and Pro editions and was caused by a recently introduced feature. The cause was the integration of account control for Windows 10 22H2 users into the Start menu. This account control was intended to provide users with an easily accessible way to manage their accounts via the Start menu.
The rollout of this feature began gradually from March 2025 via Controlled Feature Rollout (CFR), a process in which new features are gradually rolled out to compatible devices. But as mentioned above, Microsoft has stopped the rollout and rolled out a fix for affected systems through a service change on April 25, 2025.
If the problem persists, users should ensure that the Windows 10 22H2 system is connected to the internet. Only then can it receive the automatic fix. The problem should be resolved after the next restart. (via)
