[German]Microsoft released cumulative update KB4051963 for Windows 10 Fall Creators Update (V1709) on November 30, 2017. Now it seems, that this update is causing issues for some users.
Blog reader Leon also brought the topic to my attention (thanks for that). As it looks like, some users have trouble with cumulative update KB4051963 for Windows 10 Fall Creators Update (V1709). This update is supposed to fix the Epson dot matrix printer problem (see Windows 10 V1703: Update KB4055254 fixes Epson Dot Matrix printing bug). But there are users who have trouble with this update. I’ll just put the findings here together, maybe someone’s affected.
Installation hangs at 30%
Within this Microsoft Answers forum thread a user reported, that the update installation hangs at 30%:
Recycled power in order to force a restart. Curiously enough, the build now indicates an update to 16299.98 despite the windows update status of requires a restart to complete installation. After restarting, nothing changed.
Using the Windows Update Troubleshooter did not resolve the issue. I then tried powershell in admin mode to run the following commands: dism.exe /Online /Cleanup-image /Restorehealth (no problems reported); sfc /scannow (no issues reported); rundll32.exe pnpclean.dll,RunDLL_PnpClean /DRIVERS /MAXCLEAN (returned a prompt–no activity) and a chkdsk /f just for good measure at the next restart.
Restarted again (no evidence of anything other than the chkdsk cmd being executed); checked the windows update history, which still indicates a restart is necessary to complete the installation of the update.
Windows Update continues to update Windows Defender definitions, but the status still remains the same for KB4051963.
He tried several thing without success. Also downloading the update package and installing it manually, isn’t possible anymore.
Issues after installation
Within this MS Answers forum thread a user writes, that Windows 10 won’t open the start menu after installing this update. Also Edge is crashing, and the Settings app shown an empty windows, and Cortana stalls. But it’s maybe a single incident.
Problem with multi-monitor systems
A user within this forum thread reports problems with multi-monitor system. The second screen shows green pixels and wrong colors. It would be interesting to know if anyone else is affected by these problem.
A user reported within this forum thread that his backup app retrospect is no longer working. It seems as if the manufacturer offers an update. The KIS 2018 blue screen issue I’ve addressed within my blog post Windows 10 V1709: KIS2018 causes classpnp.sys bluescreen.
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