Windows 10 v1903: Mouse stutter with RDP sessions

[German]It seems that Windows 10 version 1903 is also causing issues with mouse cursor during RDP sessions. According to a report, the mouse will stutter or jitter during a remote desktop session.


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Windows 10 Version 1903 is a critical beast, when it comes to RDP sessions. I’ve blogged about two issues (black screen and high CPU load) associated with RDP – see the links at the articles end. Now I stumbled about a 3rd issue.

Mouse issues with RDP

Noel Carboni hat brought that to light at askwoody.com within this article. Carboni has updated a Windows 10 machine to version 1903. When he used the company’s VPN and RDP to control this machine remotely, he observed, that the mouse would stutter or jitter. He gave an more detailled explanation for this behavior:

Based on observation, with Win 10 v1903, whenever a new graphic is loaded into the mouse cursor (e.g., the arrow changes to a finger or spinner or whatever) the cursor pointer is moved back to the position it was in where the change was requested by the controlled system.

With Windows 10 version 1809 the same RDP sessions run flaw less. This behavior in Windows 10 v1903 is irritating.

Same cure as last time: Force XDDM driver use

Well, Caroboni found the same workaround, I’ve outlined within the two articles links at the end of this post. In mid-July 2019, I published the blog post Windows 10 V1903: Remote Desktop shows Black Screen, which deals with a different problem in RDP sessions (black screen). My suggestion for a workaround there was to force the use of the XDDM driver instead of the normally used WDDM graphics driver.

  1. Launch gpedit.msc with administrative privleges.
  2. Then navigate to the following branch in the Group Policy Editor.

Use the branch: Computer Configuration->Policies->Windows Settings->Administrative Templates->Windows Components->Remote Desktop Services->Remote Desktop Session Host->Remote Session Environment, set the Policy Use WDDM graphics display driver for Remote Desktop Connections to Disabled.


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Noel Carboni wrote, that this will clear up jittery mouse on Windows 10 v1903. What’s currently not clear: Microsoft has released update KB4522355 for the Windows 10 versions 1903 on October 25, 2019 (see Windows 10 V190x: Update KB4522355 released). One of the fixed issues was:

Addresses an issue with high CPU usage in Desktop Window Manager (dwm.exe) when you disconnect from a Remote Desktop Protocol (RDP) session.

I don’t know, if the mouse stutter issue will be fixed with update KB4522355 in Windows 10 versions 1903. Otherwise use the workaround with GPO as outlined above.

Similar articles:
Windows 10 V1903: Remote Desktop shows Black Screen
Windows 10 V1903: RDP (dwm.exe) causes high CPU load, freezes VMs


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6 Responses to Windows 10 v1903: Mouse stutter with RDP sessions

  1. Ya says:

    Thanks!

  2. Artur says:

    Thank you very much! This help me.

    I use vmware, and when I use mouse in guest OS mouse always stutter or jitter. This problem was very annoying.

  3. Nicolas Papanicolaou says:

    But this reduce performance when connected to Remote Windows. It does fix the mouse problem thought.

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  5. Dirk Diestelhorst says:

    Brand new environment with WinServer 2019 and Win10 VDI Machines and RDP via standard publishing Gateway (WinServer2019/2016). When using screensharing with TEAMS or some other screen sharing tools, to present one of the three monitors mouse pointer was going crazy… Disabled WDDM Driver… everything is OK now.

    Test-setup (for connection to RDP Service) is a system with three Monitors that was working well without any issues, but after some Windows Updates the problem was suddenly appearing.

    Disabling the WDDM Driver for Remote-Desktop-Connections fixed it, but sounds not good in case of performance. I think they have to fix the WDDM-Driver!

    • guenni says:

      Hope they read your words. XDDM driver support has been declared as deprecated, and nobody at Microsoft feels responsible – we are facing those issues nearly since a year (and MS has confirmed the issue).

  6. Pingback: Ubuntu HowTo: Mouse Stutter for USB Mouse in Ubuntu 20.04 - TECHPRPR

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