[German]At Microsoft there seems to be a disruption in cloud services. Exchange Online (and according to the title of the status report Access) are probably affected by this, as I just learned from blog reader Andreas P. (thanks for that).
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The disruption has already started tonight and continues so far. Users cannot log on to Outlook on the web, although this only affects users who are not currently logged on to Outlook on the web and have not cached it.
On the Twitter channels of Azure and Office365 I found nothing about the malfunction. According to the status messages, the cause is a configuration update for the HTTP proxy (Hypertext Transfer Protocol) carried out by Microsoft in the cloud, which contained a bug (called a code error by Microsoft). The team is currently rolling out a correction update. Below are some extracts from ongoing status messages. Anyone affected?
Status messages from Microsoft Admin Dashboard
Here is an extract of the status messages from the dashboard, which is only accessible for admins (thanks to Andreas for the extract).
-23.01.2020 09:52:58
Title: Can't sign in to Outlook on the web
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User Impact: Users may be unable to sign in to Outlook on the web.
More info: This issue only impacts users who do not have Outlook on the web cache. Users who are currently signed in may not experience impact.
Current status: We're in the final stages of deployment and can confirm that users will start to experience relief as it progresses across the environment.
Scope of impact: This issue could potentially affect any of your users intermittently if they are routed through the affected infrastructure.
Start time: Thursday, January 23, 2020, at 1:45 AM UTC
Root cause: A configuration update for the Hypertext Transfer Protocol (HTTP) proxy contains a code error.
Next update by: Thursday, January 23, 2020, at 11:00 AM UTC
-23.01.2020 07:55:11
Title: Can't sign in to Outlook on the web
User Impact: Users may be unable to sign in to Outlook on the web.
More info: This issue only impacts users who do not have Outlook on the web cache. Users who are currently signed in may not experience impact.
Current status: The deployment is taking longer than expected. We're investigating ways to expedite the process and we're continuing monitoring the deployment status.
Scope of impact: This issue could potentially affect any of your users intermittently if they are routed through the affected infrastructure.
Start time: Thursday, January 23, 2020, at 1:45 AM UTC
Root cause: A configuration update for the Hypertext Transfer Protocol (HTTP) proxy contains a code error.
Next update by: Thursday, January 23, 2020, at 9:00 AM UTC
-23.01.2020 05:55:33
Title: Can't sign in to Outlook on the web
User Impact: Users may be unable to sign in to Outlook on the web.
More info: This issue only impacts users who do not have Outlook on the web cache. Users who are currently signed in may not experience impact.
Current status: The deployment is progress as expected and is approximately 95 percent complete.
Scope of impact: This issue could potentially affect any of your users intermittently if they are routed through the affected infrastructure.
Start time: Thursday, January 23, 2020, at 1:45 AM UTC
Estimated time to resolve: Within the next one to two hours.
Root cause: A configuration update for the Hypertext Transfer Protocol (HTTP) proxy contains a code error.
Next update by: Thursday, January 23, 2020, at 7:00 AM UTC
-23.01.2020 04:01:40
Title: Can't sign in to Outlook on the web
User Impact: Users may be unable to sign in to Outlook on the web.
More info: This issue only impacts users who do not have Outlook on the web cache. Users who are currently signed in may not experience impact.
Current status: We've determined that a configuration update for the Hypertext Transfer Protocol (HTTP) proxy contained a code error. We've developed and validated a fix for the code error and are deploying it to the affected infrastructure.
Scope of impact: This issue could potentially affect any of your users intermittently if they are routed through the affected infrastructure.
Root cause: A configuration update for the Hypertext Transfer Protocol (HTTP) proxy contained a code error.
Next update by: Thursday, January 23, 2020, at 5:00 AM UTC
-23.01.2020 03:27:12
Title: Can't sign in to Outlook on the web
User Impact: Users may be unable to sign in to Outlook on the web.
More info: This issue may only impact users who do not have Outlook on the web cache. Users who are currently signed in may not experience impact.
Current status: We're investigating a potential issue and checking for impact to your organization. We'll provide an update within 30 minutes.
Scope of impact: This issue could potentially affect any of your users intermittently if they are routed through the affected infrastructure.
