Windows 10: Intel driver update fixes BlueScreens

[German]Intel has updated its Bluetooth and WiFi drivers for Windows 10. This is to fix BlueScreens that could occur. Here is some information on the topic.


Windows 10 users have actually been plagued by BlueScreens caused by Intel's Bluetooth and WiFi drivers for years. Now Intel has released an update of its WiFi driver for Windows 10, which will again fix BlueScreens on Windows 10. The download page states that as of September 1, 2020, the Intel Wi-Fi driver for Windows 10 version 21.120.0 is valid for the following Intel® Wireless Adapters:

  • for AX201/AX200/9560/9260/9462/9461 (Only available in 64-bit version)
  • for 8265/8260 (Only available in 64-bit version)
  • for 7265(Rev. D)/3165/3168

The drivers are available as 32 and 64 bit versions, but some adapters are only supplied with 64 bit drivers. This update does not include new drivers for the Intel® Wireless 7265 Family (Rev.C), Intel® Dual Band Wireless-AC 3160, and Intel® Wireless 7260 Family adapters. The latest available drivers can be found here under the following link. In the release notes the following improvements for the new driver version are indicated.

  • Shutdown errors (BSOD) caused by the Intel Wireless driver occur.
  • Shutdown errors (BSOD) can occur when playing online video and turning on Windows 10 mobile hotspot.
  • Shutdown errors (BSODs) can occur when the system is restarted.
  • In some circumstances, a system may fail to automatically reconnect to the access point after returning to RF range.
  • Wake on Wireless LAN can fail on a system with wireless AMT (Intel * Active Management Technology).
  • With some HW / SW configurations, random network disconnection may occur that requires reconnecting manually.
  • Data transfer performance may be degraded when the PC to mobile connection switches from Wi-Fi direct to 2.4 GHz Access Point.
  • When resuming from Sleep mode on Modern Standby systems, Windows * Stop Shutdown Errors (BSOD) caused by the Intel wireless driver.
  • Stop Errors (BSOD) may occur on Modern Standby systems, along with the WiFi Event ID 5010 driver in Event Viewer.
  • After resuming from Sleep mode on systems with Modern Standby, throughput performance may be reduced.
  • A network disconnection may occur after the system is idle.
  • A network disconnection may occur, along with the Event ID 5005 Wi-Fi driver, when streaming online video at 2.4 GHz.
  • Wireless connection problems can occur with Cisco AnyConnect software.
  • Intel® Wireless Adapters may not connect to access points with TKIP encryption.
  • Intel® PROSet / Wireless Software 21.120.0 has been updated to include features and security updates. Users need to upgrade to the latest version.

The driver can be installed from the download. Or you can download the Intel® Driver and Support Wizard to automatically detect and run updates. (via)

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