[German]Microsoft's admin.microsoft.com sub-domain is down, which means that many admin centers for Microsoft services (Office 365, etc.) are no longer accessible. Here is a quick overview of what is known so far. Addendum: It seems to affect Europe, Middle East and Africa. The cause is also hinting – an update to the cloud stuff went wrong. Microsoft is rolling everything back and hopes to fix the problem with that.
I was notified on Facebook via both a personal message O365 admin center is down …. (thanks for that) as well as via the following post in a German IT, thad admin.microsoft.com is down.
If you call the sub-domain in a browser, you either get "The service is unavailable" or the following message that the website is not accessible.
The disruption must have started around 9:30 a.m. and is currently (12:30 p.m.) still ongoing. The Microsoft website Microsoft 365 Service health status says:
Microsoft 365 Service health status
Last refreshed 3 minutes ago
Title: Users may be unable to access the admin portal User Impact: Some users may be unable to access the admin portal. Current status: We've identified a recent service update designed to improve user experience is causing impact. We're reverting the offending update to resolve impact. Scope of impact: Impact is specific to users who are are hosted in Europe, Middle East, and Africa. Next update by: Thursday, February 3, 2022, at 12:00 PM UTC
Posted on Thu, 03 Feb 2022 10:17:54 GMT
Accordingly, it affects users in Europe, the Middle East and Africa. In the meantime, Microsoft has not only confirmed the disruption on Twitter , but also named the reason.
I almost choked on the coffee I hardly drink: Microsoft's technicians have identified a recent update as the cause. The update is being rolled back to fix this error. Now, the theory that Microsoft wants to push on-premises users to the cloud through bad updates is also starting to falter. That's the cloud up there – and the updates are also jerky there and throw everything on its back.
Addendum: It took Microsoft longer as expected, to roll back. The Register has nailed it down here with the following text: Update 'designed to improve user experience' takes down the Microsoft 365 Admin Portal.
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