Windows: How to decode update 0x8024…. errors

[German]Sometimes Windows 7, Windows 8.1 and Windows 10 fails during updates or feature upgrades with an error. This blog post shows how to cover Windows Update (WU) errors with error code 0x8024….


If Windows Update (WU) fails, an error code will be thrown. This error code will be shown in settings app at Update & security using the hyperlink to show the update history. Also Windows event logs contains update error codes.

What does error codes like 0x80240001 means?

If Windows Update ends with an error code like 0x80240001 or  0x80240002, it could be helpful to know the meaning of the error code. Error codes consists of eight hexadecimal digits. If the left four digits within an error code are 0x8024, this stands for an issue caused by Windows Update. The right four digits defining the cause for the error. All eigth digits defining an HRESULT error code. Error codes starting with 0x8024 are enlisted within Microsoft software developers reference under FACILITY_WINDOWSUPDATE (024).

Error code 0x80240001 means WU_E_NO_SERVICE, Windows Update Agent was unable to provide the service for instance. Error code 0x80240005 stands for WU_E_RANGEOVERLAP, The update handler requested a byte range overlapping a previously requested range.

A list of all error codes starting with 0x8024 may be found at this web site for instance. If Windows Update throws an error code 0x00240003, it's possible to search the web site linked above for this code. The error texts delivers further hints what's caused the error.

After obtaining the error text, I try to find out more about the root cause, searching my blogs and the web. In many cases the error texts gives me a hint where to search for.


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