Spotify app blocks Windows 10 system restore

[German]Owners of Windows 10 run into the problem that the spotify app from Microsoft Store kills the system recovery of Windows 10. Here ate some information and details.


Users of the spotify app seem to be plagued by a problem with Windows 10, which is only noticeable when it is too late. System Restore does not work once the app is installed on Windows 10.

Calling system restore ends with error code 0x80070780 and a boot loop

System Restore failed to replace the file

(C:\Users\XXXX\Appdata\Local\Microsoft\WindowsApps\Spotify.exe with its original copy from the restore point)

An unspecified error occurred during System Restore. (0x80070780)

At Microsoft Answers there has been a longer thread since November 2017. In March, new users will be reported and earlier workarounds such as uninstalling the app will not help any more. 

Something similar I had reported some time ago here in the blog, where it was an office app, which blocked system restore. (via)


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2 Responses to Spotify app blocks Windows 10 system restore

  1. Joe says:

    I never even installed spotify and I'm having this issue. The new windows update is preventing explorer.exe from running even when I use the task manager and now I can't even revert the changes thanks to this pup/adware.

  2. Travis Ford says:

    I don't even know why or how it's installed on my computer when I didn't even install it but the sad thing is even after I uninstalled spotify, the system restore error sill persists.

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