Microsoft Store: Error 0x000001F7 or 0x80131500

[German]Windows 10 users may receive the error code 0x000001F7 or 0x80131500 when trying to open the Microsoft Store on Windows 10. They will also receive the message 'Try again'.


German blogger Martin Geuß has written this article on Dr. Windows raising a Microsoft store outage. He has feedback from readers reporting this error on October 27, 2020. When trying to open the Microsoft Store under Windows 10, it fails with the error code 0x000001F7 or 0x80131500. In addition the message 'Try again' is displayed.

Martin writes that the store got an update today (10/27/202020) and the error has been occurring since that time. So it seems to be a blackout of the store app or the store itself that provokes this error. No repair attempts will help here, just wait and see.  Addition: In the meantime the problem should be fixed. Anyone of you has been affected?

Error code 0x80131500

I did some research on the internet regarding the error code 0x80131500. This error code has been appearing in Windows 10 since 2015. This Microsoft Answers forum post from August 2015 deals with the error:

WINDWS 10 BUILD 10240 STORE ERROR CODE: 0x80131500

I upgraded from windows 10 build 10041 where most apps were not working to windows 10 build 10240. this one seems so sweet but windows store cant open, it brings an error code-0x80131500, its says server has stumbled. I tried the PowerShell thing on command prompt but nothing seems t work. what could be the issue?

The user writes that when the store is opened there is a message that 'the server just stumbled'. The PowerShell story should be the reset with the following command (see also this MS Answers forum post):

Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}


But that didn't help either – and resetting the store with wsreset.exe usually doesn't help either. From 2019 there is still this MS Answers forum post with the following screenshot:

Error 0x80131500
(Source: Microsoft Answers)

This is exactly the error message described above. There is a hint to make sure to set the TLS options correctly in the Internet Options of the Internet Explorer. Because a communication problem is suspected. However, I don't think that activating TLS 1.0/1.1 is very useful, because Microsoft wants to abandon these protocols.

A quite long thread with start in 2015 can be found here, so the store error is pending. Approaches for troubleshooting can – if no communication problems with the server are the cause – additionally be running the Windows troubleshooting, testing under a new user account or checking the DNS/Internet settings.

I then asked my database about the error code. The error code 0x80131500 stands for COR_E_EXCEPTION and is documented in the NETFX SDK. This indicates an internal error in the communication between the store client and the Microsoft Store server, which Microsoft has to fix by an update. Corresponds also to my older blog post Windows 10 Store stalls with error 0x80131500 from 2016.

Error code 0x000001F7

More interesting in this context is the error code 0x000001F7 mentioned above. If I query my database about this code, it will report this among others: SERVICE_UNAVAILABLE – which fits to the above note that the Microsoft server has problems. This is also confirmed in this MS Answers forum post.

In this MS Answers forum thread there is still the case that a disabled user account control caused the error in the store.  As a reminder, Windows apps do not work when User Account Control is disabled for security reasons. 

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