Windows 10 21H2: Does Update KB5014023 fixes profile issues caused by May 2022 patches?

Windows[German]Question for Windows 10 users: Is anyone experiencing issues with user profiles on Windows 10 21H2 after installing the May 10, 2022 security updates? Microsoft may already be working on a fix, which is being tested with Windows Insiders via update KB5014023. Here is, what a reader experienced so far.


User reported profile issues

As of May 10, 2022, Microsoft has indeed released various updates for the Windows versions that are still supported. For Windows 10 21H2, the cumulative update KB5013942 is available. Microsoft does not provide any information about fixes there and only writes that security issues have been fixed (see also Patchday: Windows 10-Updates (May 10, 2022)).

However, German blog reader Heinsolo experienced problems with server-stored profiles after installing this update, as he writes in this comment:

We had the "profile problem" again after the May updates on many machines (all Win10 21H2). Server saved profiles on a network path were broken – the local profiles as well. The only thing that helped was a restore of the server saved profile to get it running again.

In a quick search I did not find any similar cases on the Internet. However, it reads to me in the above test that several Windows 10 systems in the blog reader's corporate environment were affected by this problem. The question remains, did other blog readers experience this error?

Preview update KB5014023 and SSU helped

Interesting is now the solution that blog reader Heinsolo has found for himself. He left his experience in the following comment:

I have, which is usually never the case, installed on my production machine this preview update and the SSU (downloaded from deskmodder). Since then the error is gone and the profile is loaded and restored correctly after each reboot.

The preview update is KB5014023, which is currently only released for Windows Insiders. Among others, the colleagues from have briefly mentioned the update in this article. The update could be rolled out as a preview today, Thursday, May 19, 2022, or next Tuesday, May 24, 2022 in general.


Until that time, you can download and install the preview updates provided for Insiders on this page for installation – even if you are not an Insider. According to blog reader Heinsolo, he installed the update and the matching servicing stack update on his machines on a trial basis, and the broken profile issue was fixed.

Similar articles:
Patchday: Windows 10-Updates (May 10, 2022)
Patchday: Windows 11/Server 2022-Updates (May 10, 2022)
Windows 7/Server 2008R2; Windows 8.1/Server 2012R2: Updates (May 10, 2022)
Windows 11: Update KB5013943 results in application error 0xc0000135
Windows, Office: May 2022 Patchday issues and mysteries

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5 Responses to Windows 10 21H2: Does Update KB5014023 fixes profile issues caused by May 2022 patches?

  1. EP says:

    no KB5014023 on May 19 but Microsoft released a bunch of out-of-band updates on TH May 19 such as KB5015020 for 21H1/21H2 and KB5015018 for 1809 LTSC 2019 along with KB5015019 for 1607 LTSB 2016:

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