[German]Microsoft has released an unscheduled update for Windows 11 as of June 20, 2022. The sole purpose is to fix the sign-in issues with Azure AD and Microsoft 365 services on Windows 11 described here on the blog in the post Sign-in issues with Azure AD and Microsoft 365 services since June 2022 update. It's important to note that this fix only applies to devices with ARM processors.
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The sign-in problem
I had described the issue here on the blogpost Sign-in issues with Azure AD and Microsoft 365 services since June 2022 update. Since the release of the June 2022 updates, Windows devices are experiencing sign-in issues with Azure AD and Microsoft 365 services. The following clients with ARM processors are affected:
- Windows 11 Version 21H2
- Windows 10 Version 21H2
- Windows 10 Version 21H1
- Windows 10 Version 20H2
Microsoft had disclosed in the Windows 11 status area the post Azure Active Directory and Microsoft 365 services might be unable to sign in with further details.
After installing KB5014697 on a Windows Arm-based device, you may no longer be able to sign in with Azure Active Directory (AAD). Applications and services that use Azure Active Directory for logon may also be affected. Some scenarios that could be affected are VPN connections, Microsoft Teams, OneDrive, and Outlook.
The issues has been investigated and Microsoft is now responding with a special update.
Windows 11: Out-of-band update KB5016138 with bug fix
Microsoft has released out-of-band update KB5016138 on June 20, 2022 to correct this bug. The update is only available for systems with ARM CPU and upgrades Windows 11 to build 22000.740. Microsoft states the following bug as fixed:
Fixes a known issue that only affects Windows Arm-based devices and may prevent you from logging in with Azure Active Directory (AAD). Apps and services that use AAD to log in, such as VPN Connections, Microsoft Teams, and Microsoft Outlook, may also be affected.
This OOB update is cumulative and Microsoft recommends installing this OOB update instead of the June 14, 2022 security update. At the same time, Microsoft has included a Servicing Stack Update (SSU) that raises its build to 22000.702. .
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The package is available through Windows Update, Windows Update for Business, Windows Server Update Services (WSUS) and the Microsoft Update Catalog. Before anyone installs this: The patch only works on ARM devices, not Intel or AMD CPUs. In addition, Microsoft states several known issues (hotspot broken, .NET Framework 3.5 prevents app launch). Those who cannot install the update should use the online versions of OneDrive and Outlook as a workaround (see Azure Active Directory and Microsoft 365 services might be unable to sign in).
Windows 10: Out-of-band update KB5016139 with bug fix
For all ARM variants of Windows 10 IoT Enterprise version 20H2, Windows 10 Enterprise and Education version 20H2, and all Windows 10 21H1-21H2 editions, Microsoft has released out-of-band update KB5016139 on June 20, 2022 to fix this bug. The update upgrades various Windows 10 versions to builds 19042.1767, 19043.1767 and 19044.1767, which also includes an SSU that upgrades the builds to 19042.1737, 19043.1737 and 19044.1737. Note the known issues described in the support article KB5016139.
Similar articles:
Microsoft Security Update Summary (June 14, 2022)
Patchday: Windows 10-Updates (June 14, 2022)
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Sign-in issues with Azure AD and Microsoft 365 services since June 2022 update
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The blog discussion reports that only machines with ARM processors are affected by the Microsoft sign-in issues. But, I have a Windows 10 (21H2) Intel machine, and since the June update I have also been unable to access Microsoft 365 services, including OneDrive and any subscriber services such as support chat.
The Born's World website is about the only place I've found any information at all about this current problem.