Sign-in issues with Azure AD and Microsoft 365 services since June 2022 update

[German]Microsoft is investigating another issue related to the June 2022 updates. It is said to affect Windows clients running on the ARM platform. On these devices, logging in to certain services is no longer possible after installing the June 14, 2022 security updates. This may also affect OneDrive, Microsoft Teams and Outlook.com.


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I came across the issue via the following tweet from colleagues, which should affect few users (the ARM platform is not that common on Windows, after all. 

Microsoft 365 login issues

In the Microsoft Windows 11 status area, there is now a post Azure Active Directory and Microsoft 365 services might be unable to sign in, where Microsoft reveals the details.

After installing KB5014697 on a Windows Arm-based device, you may no longer be able to sign in with Azure Active Directory (AAD). Applications and services that use Azure Active Directory for logon may also be affected. Some scenarios that may be affected are VPN connections, Microsoft Teams, OneDrive, and Outlook.

This issue only affects Windows devices that use Arm processors. However, the following client operating systems are affected:

  • Windows 11 Version 21H2
  • Windows 10 Version 21H2
  • Windows 10 Version 21H1
  • Windows 10 Version 20H2

Microsoft is currently investigating the problem and plans to provide an update in one of the next versions. Of course, this is pretty stupid if users want to use Microsoft services like Teams, OneDrive or Outlook on the affected clients. To mitigate the problem, users can, according to the suggestion from Redmond, use the web versions of the affected applications, such as OneDrive, Microsoft Teams and Outlook.com. It looks like the June 2022 updates have once again caused a lot of collateral damage (see links below).


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Similar articles:
Microsoft Security Update Summary (June 14, 2022)
Patchday: Windows 10-Updates (June 14, 2022)
Patchday: Windows 11/Server 2022 Updates (June 14, 2022)
Windows 7/Server 2008R2; Windows 8.1/Server 2012R2: Updates (June 14, 2022)
June 2022 patch day review: Windows update issues, Intel vulnerability, documentation fails
June 2022 Patchday issues (part 2): RDP, VPN, WLAN, hotspot connection and more


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