[German]Microsoft's outlook.com service currently experiencing a number of problems. There is not only the problem that private outlook.com email accounts are deactivated because of suspicious activities for POP3 and IMAP. Business users currently also seem to have problems accessing their mailboxes via the web interface. The login is denied. In addition, during a research today I noticed some people where Outlook as a client is on strike and can't access the mail servers. It always asks for credentials.
Problems with outlook.com
According to the short text, users are experiencing problems accessing Exchange Online and outlook[.]com services. Functionality is limited or impaired. Microsoft has provided further details in the Admin Center under EX401976 and OL401977 for administrators in enterprise environments. So this is about features for enterprises (Office 365, Microsoft 365).
Addendum: The error is fixed, as can be seen from the message above (thanks to the user who provided the screenshot).
Issues for private users
Users who have created a private, free Microsoft account at outlook[.]com and want to use it for receiving and sending e-mails are also experiencing trouble. Microsoft's account security monitoring AI often detects unusual activity and access from strange locations. It then prevents access via POP3 and/or IMAP and locks the account – the user receives a notification. I covered the story in the blog post Outlook.com 'account suspensions' due to unusual sign-in activities – is Microsoft's AI running amok, or are accounts compromised? – a solution is still unknown.
Outlook can't log in to account
In the Microsoft Answers forum for Outlook.com, I came across this thread while doing some research. Dated July 14, 2022, the individual writes that he is being asked to verify his account. However, he is unable to log in.
I am having a strange behavior in my outlook.com.br account too that can be relate with this issue. Suddenly my Outlook program begun ask me password out of the blue. I can access my account via webmail, but not more in outlook program. Searching for this issue I read that this could be related with 2FA, option that is not active in my account. It is for sure that MS has some bug in its Outlook service/platform.
He is using Outlook 2013 – and here it could be that he has run into the problem described in the blog post Outlook/Apps failing sending mails? Microsoft has disabled SMTP (July 2022) described problem. Also German blog reader Paul reported,
hat his Outlook won't start up anymore and the request for credentials keep coming. As a result, he can no longer access his hotmail.de or outlook.com mailbox via Outlook 2016. However, access works via the web interface.
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