[German]When installing the May 2024 Patchday Update KB5037765 on non-English-speaking Windows Server 2019 instances, this process stalls error 0x800f0982. This error has kept some administrators busy. While I proposed a workaround – install the English language pack – as a solution at an early stage, Microsoft has now also responded. There is a support article in which the error is confirmed.
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Update KB5037765 for Windows Server 2019
Cumulative Update KB5037765 is available for Windows Server 2019 (as well as Windows 10 2019 Enterprise LTSC and IoT Enterprise LTSC). Microsoft intends to make a number of bug fixes with this update. For example, the Windows 10/11/Server: VPN connections broken after April 2024 updates and Windows Server: April 2024 updates causes NTLM traffic issues are fixed.
However, many administrators of German, Italian, French, Spanish and other non-English installations were unable to install the update. The Windows Server 2019 update KB5037765 fails with the installation error 0x800f0982. I had addressed this in the blog post Windows Server 2019: Update KB5037765 fails with error 0x800f0982 and also posted a workaround (install English language pack).
Microsoft confirms the installation error
Blog readers have already pointed out in comments that Microsoft has now confirmed the installation error (thank you). The support article The May 2024 security update might fail to install in the Windows Health Status section Known Issues contains the relevant information. It states that Windows Server 2019 machines attempting to install the May 14, 2024 security update (KB5037765) may experience problems during the installation process. The installation may fail with an error code 0x800f0982.
This problem is more likely to affect devices that do not support the en_us language pack. Microsoft developers are working on a solution and will provide an update as soon as more information is available. As mentioned above: If you need to install the security update immediately (some vulnerabilities are fixed), you should try the workaround I posted (install the English language pack).
Similar articles:
Microsoft Security Update Summary (May 14, 2024)
Patchday: Windows 10-Updates (May 14, 2024)
Patchday: Windows 11/Server 2022-Updates (May 14, 2024)
Windows Server 2012 / R2 and Windows 7 (May 14, 2024)
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Windows Server 2019: Update KB5037765 fails with error 0x800f0982
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