[German]Printer manufacturer Canon currently has to deliver toner cartridges without the chips to check whether they are originals from this vendor. The reason is the current chip shortage on the market, which has now also hit this manufacturer. In order for the cartridges to work, Canon has included a manual to trick their own testing that blocks foreign cartridges. Shows how sick this system has become and it's good to see manufacturers now rushing into their own "DRM trap for customer bully".
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It was a comment from German blog reader Martin Feuerstein within my German blog (thanks for that) that reached me about the weekend. Martin had come across the topic via this German tweet.
A lack of semiconductors forces Canon to deliver toner cartridges without "copy protection" – this protection was actually only there to annoy customers and to secure their own profits. Because the printer reports a "counterfeit" with these chip-less toner cartridges and goes on strike, Canon then had to send out circulars to customers with instructions on how to circumvent the error messages about counterfeit cartridges.
There is now the Canon website Interim toner: Impact of the semiconductor shortage on Canon's MFP consumable products, which has details. Canon states there:
As a valuable customer we appreciate your continued use of Canon products.
Due to the ongoing global shortage of semiconductor components, Canon is currently experiencing challenges in procuring specific electronic components that are used in our consumable products for our multifunction printers (MFP). These components perform such functions as detecting remaining toner levels.
To ensure you enjoy a continuous and reliable supply of consumables, we have chosen to supply consumable products without the semiconductor component until normal supply resumes.
While there is no negative impact on print quality when using consumables without electronic components, certain ancillary functions, such as the ability to detect toner levels, may be affected.
It took my shoes off after all – because I was told everywhere that only toner cartridges with chips from the manufacturer ensure that the printers do not suffer any damage. Now Canon admits that there is only customer manipulation behind the chips in the cartridges. The following Canon printer models are affected:
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imageRUNNER 1435i/1435iF
imageRUNNER 2625i/2630i/2645i
imageRUNNER ADVANCE 4525i/4535i/4545i/4551i, II und III
imageRUNNER ADVANCE C250i/350i/C351iF
imageRUNNER ADVANCE C255i/C355i/C355iF/C256i/356i
imageRUNNER ADVANCE C256i/356i II und III
imageRUNNER ADVANCE C3320i/3325i/3330i
imageRUNNER ADVANCE C3520i/3525i/3530i, II und III
imageRUNNER ADVANCE C5535i/5540i/5550i/5560i, II und III
imageRUNNER ADVANCE DX 4725i/4735i/4745i/4751i
imageRUNNER ADVANCE DX 6000i
imageRUNNER ADVANCE DX C257i/C357i
imageRUNNER ADVANCE DX C3720i/3725i/3730i
imageRUNNER ADVANCE DX C3822i/3826i/3830i/3835i
imageRUNNER ADVANCE DX C5735i/5740i/5750i/5760i
imageRUNNER C1325iF/1335iF
imageRUNNER C3025i
imageRUNNER C3125i
imageRUNNER C3226i
Within this document, Canon gives detailed instructions on how to bypass the error message that triggers the toner cartridge without a chip so that printing is possible afterwards. If the document is no longer available, try the webarchive.
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