Tag Archives: printer

Canon sued for disabling printer scan/fax function when ink is missing

[German]A class action lawsuit has been filed in the USA against the device manufacturer Canon, which has come up with a very perfidious scam. If the multifunction devices run out of ink, operation is stopped. One user was so upset … Continue reading

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Windows 11: Printer issues affect more manufacturers, and scan/document software compatibility

[German]It looks like the problems reported by Brother in a support post regarding USB printers under Windows 11 are expanding. It seems that devices from other manufacturers also cause problems when printing when connected to the Windows 11 computer via … Continue reading

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Windows PrintNightmare: Status, issues and workarounds (Sept. 22, 2021)

[German]Since the patchday of September 14, 2021, when further security updates to close the PrintNightmare vulnerabilities are delivered, there are massive problems with network printers in some environments. The background is that Microsoft implemented certain security measures in August and … Continue reading

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Serious vulnerability in printer drivers from HP, Xerox and Samsung

[German]There has been a severe vulnerability CVE-2021-3438 in the printer drivers of the manufacturers HP, Xerox and Samsung (presumably only laser printers) for 16 years, which affects millions of devices. The vulnerability was reported to HP on February 18, 2021, … Continue reading

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Windows 10: Does update KB5003637 cause printer/spooler issues?

[German]I'm going to bring up a topic that I'm not sure how widespread it is. I think there are reports that the June 8, 2021 KB5003637 cumulative security update is again causing printing issues. Print jobs are not getting past … Continue reading

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Windows 10: Microsoft confirms graphics printing issues after March 2021 updates

[German]I reported some graphics printing issues caused by March 2021 updates in Windows to Microsoft. Now Microsoft has just confirmed the errors in the printing of graphics that occur after the March 9, 2021 cumulative updates. Here's some information about … Continue reading

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Hints for HP Printer Firmware Downgrade

[German]In this blog post, I provide advice on how users who have been surprised by an automatic firmware upgrade on HP printers can get the devices back to the previous firmware, if necessary. This is helpful, if an unwanted HP … Continue reading

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HP ends Free Instant Ink subscription for new customers

[German] HP announced recently the end of lifetime Free HP Instant Ink subscription for customers. The Free Instant Ink offer was dedicated to customers with low print volume. After a lot of protest from customers, the program will continue at … Continue reading

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HP CEO on inkjet printers and third-party cartridges

[German]HP CEO Enrique Lores recently complained about the annoying "unprofitable customers" who use foreign cartridges in the good HP inkjet printers. He explains how the preproduction costs increase for printers that use foreign cartridges. HP has taken steps to optimize … Continue reading

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Windows: Brother printers won’t work after update (6.2020)

[German]Since June 2020, many users of Brother multifunction printers (MFC, HL etc.) suddenly have the problem that they do not print. This is caused by the Windows security updates of June 9, 2020, and Microsoft has provided correction updates that … Continue reading

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