[German]Just a question to users of HP ink jet printers. There are signs, that HP again blocks third party ink cartridges on its ink jet printers (Office printers) since January 2019. The aim of this blog post is to find out whether there are any potential victims.
The ‘incident’ in 2016
In September 2016 it became public, that HP has begun to block third-party ink cartridges with a firmware update. HP had distributed a firmware update for various ink jet office printers on March 12, 2016. From 13 September 2016, the time bomb within the firmware became active. From that point on, third-party ink cartridges were no longer accepted on certain HP ink jet printer models. Those using third-party ink cartridges or refillable ink cartridges received an error message. The printer driver reports that the ink cartridge is faulty or damaged. Anyone using new third-party ink cartridges also received this error message.
I’ve blogged about that within my blog post HP printer firmware disables refill ink cartridges and other articles (see the links at the article’s end). The case created a slash back on HP. They was forced to release an update that overrides the ‘protection mechanism’. Had reported about that within my post HP: New printer firmware re-enables refill ink cartridges.
Also the site Motherboard has published the article Printer Makers Are Crippling Cheap Ink Cartridges Via Bogus ‘Security Updates’ in October 2018.
New signs in 2017 and 2018
In September 2017 I received feedback from a few users, reporting, that the 3rd party ink cartridge disaster came up again. But I wasn’t able to verify that it was a firmware update – maybe, an old firmware was accidentally rolled out to some printers.
Then in September 2018 I’ve published the blog post Is a HP Firmware Update blocking again Third Party Ink Cartridges?, because there has been similar signs, that another ‘blocking’ was active. But it seems, that this wasn’t a broader issue.
New feedback in January 2019
Now, on January 19, 2019 I suddenly received two independent comments, mentions the HP 3rd party ink cartridge issue. German blog-reader Andreas left a comment about his case. He is facing the situation, that his HP ink jet printer isn’t able to use 3rd party ink cartridges – but he found a source, where he was able to buy cheap original HP ink cartridges ‘whose expiration date has expired’. He intends to test these ink cartridges with his HP ink jet printer.
Andreas mentioned also two things. One, that he read about a case, that original HP ink jet cartridges refuse to work, if the expiration date is reached. I searched the internet and came across this German article (here is the English article) which says:
HP is blocking its own (HP no 302 and no 304) ink cartridges (some lots) for Deskjet, Envy and Officejet. There is a German support document from HP saying: Print cartridges manufactured before April 2017 may not be compatible with HP DeskJet 2600, HP DeskJet Ink Advantage 2600, 5000, and 5200, HP Envy 5000, and HP OfficeJet 5200 series printers manufactured after May 1, 2018 (depending on the model of print cartridge used, see below for more information).
And Andreas found the article How to downgrade firmware on HP OfficeJet Pro 8610 to allow using old or refilled cartridges – UPDATE (HP official fw fix) on Land of Brozkeff with some explanation, how to downgrade a firmware that blocks 3rd party ink cartridges.
And I received this English comment from blog reader Wallace who has two HP 8600 Pro Printers and offered me to use one of this printer as a guinea pig. I interpret this comment as ‘there is something with blocked 3rd party ink cartridges on HP printers raising in January 2019’. Therefor I like to ask: Are there other victims observing a failure on HP ink jet printers refusing older HP ink cartridges or 3rd party ink cartridges?
New case in Nov. 2020, also laser printers affected
Addendum: We have a new case in Nov. 2020, where HP also bricks laser jet printers, see my HP firmware update for ink/laser printers blocks third-party cartridges (Nov. 2020) and the comments below.
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Is a HP Firmware Update blocking again Third Party Ink Cartridges?