Category Archives: issue

HP OfficeJet Pro 9010: Does firmware update block third-party ink? (Feb. 2025)

Posted on 2025-03-30 by guenni

[German]In February 2025, HP apparently released a new firmware update for its HP OfficeJet Pro 9010 printers. I have received a report that this will block third-party ink again. Below is some information and possibly a note on downgrading the … Continue reading →

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Solution for no access to Microsoft 365 mail account via Samsung Mail app

Posted on 2025-03-29 by guenni

[German]There have been massive problems with Microsoft 365/Exchange Online since March 2025. And some readers and users are complaining that access to mailboxes via the Samsung Mail app is not working. A blog reader sent me a "spooky" solution to … Continue reading →

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Windows RDP issues confirmed by Microsoft's January 2025 update

Posted on 2025-03-28 by guenni

[German]Users of Windows 11 24H2 have been struggling with RDP problems for months. Connections break off or cannot be established. Microsoft has now confirmed these problems, which I addressed in a blog post. The preview update from January 2025 is … Continue reading →

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Windows 11 24H2: Workarounds for "File with password protection cannot be opened multiple times in Excel 2016"

Posted on 2025-03-28 by guenni

[GER1, GER2]Since the end of 2024, users of Microsoft Excel 2016 have been running into a strange issue. Excel files that have been password protected cannot be opened multiple times. It seems to be a problem caused by Windows 11 … Continue reading →

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Windows 11 24H2: Attention with Veeam backups; recovery does not work

Posted on 2025-03-27 by guenni

[German]A short note or addendum for users of Windows 11 24H2 who rely on Veeam Backup & Recovery. Rudi has already pointed out to me on March 22, 2025 that the restore functionality of Veeam backups via Veeam Recovery in … Continue reading →

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Why ISL Online: Critical factors when choosing a remote desktop solution

[Sponsored Post]In the rapidly evolving IT world, choosing the right remote desktop software is critical for organizations that value security, ease of use and reliability. One provider of secure remote access that has been on the market since 2001 is ISL Online, which presents some considerations for choosing such software below. More ...

Does Outlook.com store attachments in OneDrive? Microsoft 365 will use OneDrive from March 2025

Posted on 2025-03-25 by guenni

[German]One of my followers on Mastodon recently pointed out to me that emails with attachments sent via outlook.live.com are "unintentionally" saving these attachments in OneDrive. Has anyone else noticed this? I then did some research and found that there was … Continue reading →

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EX1038119: Exchange Online quarantines mails (21.3.2025)

Posted on 2025-03-21 by guenni

[German]Short message for Exchange Online administrators. If no mails were delivered or messages ended up in quarantine as of today, March 21, 2025, it is not due to the tenant. Microsoft has posted a message in the Microsoft 365 Admin … Continue reading →

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Windows 11 24H2: Upgrade blocker for Asphalt 8 (Airborne) removed

Posted on 2025-03-20 by guenni

[German]Microsoft had set an upgrade block for Windows 11 24H2 on systems on which the game Asphalt 8 (Airborne) was installed. The problems now appear to have been resolved, as Microsoft has now lifted this upgrade blocker for Windows 11 … Continue reading →

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Windows 10/11: Copilot uninstall bug in March 2025 update fixed

Posted on 2025-03-20 by guenni

[German]Microsoft recently confirmed that Copilot can be uninstalled on some Windows 10 and Windows 11 systems as a result of the March 2025 updates. Those affected had to reinstall Copilot from the Store. Microsoft now claims to have fixed this … Continue reading →

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Exchange Online outage locks out Outlook Web users (19.3.2025)

Posted on 2025-03-20 by guenni

[German]On March 19, 2025, there was probably another major Exchange Online outage, meaning that Outlook users were no longer able to access their Exchange Online mailboxes on the web. Advertising

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