Windows 10: Internet Explorer 11 crashes during start

[German]It's an old bug that can annoy Windows 10 users. Internet Explorer crashes in Windows 10 from version 1607 up to 1809 and Windows Server 2016/2019 under certain conditions and can no longer be used. Microsoft has now officially confirmed the bug and provided information on how to fix it until a patch is available.


I already came across the topic Wednesday night through the following tweet, even a blog reader has already submitted it by mail, but I'm only now getting to work on it.

Almost all Windows 10 versions affected

The problem: When opening Internet Explorer 11, it simply crashes under Windows 10. According to Microsoft, this affects all Windows versions listed below:

  • Windows 10 Version 1809
  • Windows 10 Enterprise LTSC 2019
  • Windows 10 Version 1803
  • Windows 10 Version 1709
  • Windows 10 Version 1703
  • Windows 10 Version 1607
  • Windows 10 Enterprise LTSC 2016
  • Server: Windows Server 2019
  • Windows Server 2016

The Internet Explorer 11 crash happens when the default search provider is not set or is incorrect. Microsoft has finally confirmed this on this status page for Windows 10, version 1809 and for Windows Server 2019 as of June 5, 2019.

I guess there are very few users affected by this bug. The majority of users use an alternative browser or the Edge. Also, the bug only occurs when the search provider is broken or missing.

A workaround to fix it

However, Microsoft has published a solution on its status page on how to fix this problem.


1. Open an administrative command prompt window and type the following: "C:\Program Files\Internet Explorer\iexplore.exe"

2. After Internet Explorer has opened, go to the Settings menu and select Manage add-ons.

IE Add-Ons verwalten

3. Select Search Providers in left pane and select the link Find more search providers in the bottom left of the dialog.

4. A new Internet Explorer window should open, allowing you to select a search provider. Select Add under the Search Provider you prefer.

Suchanbieter im IE hinzufügen

5. The Add Search Provider dialog should open, select Add.

After these steps you should be able to open Internet Explorer 11 normally again. Microsoft plans to fix the problem by mid-June 2019 (possibly June 11, 2019).

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3 Responses to Windows 10: Internet Explorer 11 crashes during start

  1. Lauren says:

    This fix does not work on Win2016 server.

  2. John says:

    It doesn't work because Microsoft wants you to use edge

  3. x says:

    That is classic MS logic; fix a failing thing by means of the very thing that fails (ya shoulda cought that, Born).

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