[German]On November 14, 2017 Microsoft ‘celebrated’ Patchday and released a bunch of updates. Some seems to be ‘problem bears’, the Malicious Software Removal Tool (MSRT) for instance. Here is an overview, what I’ve seen so far.
Update KB890830 (Malicious Software Removal Tool)
Update KB890830 contains Malicious Software Removal Tool (MSRT). The Malicious Software Removal Tool (MSRT) is intended to clean Windows from existing malware during an update installation. Actually a good thing, but MSRT seems to be a nasty beast, see also my blog post Issues with Update KB890830 (Windows Malicious Removal Tool).
Update KB890830, released November 14, 2017 has some flaws. I received this German comment, where a user reported error code 0x8024001e. Also here are further comments with issues. Error 0x8024001E stands for WU_E_SERVICE_STOP (Operation did not complete because the service or system was being shut down). In normal cases I would blame third party antivirus products. But it seems, that Microsoft failed again with update KB890830.
Update KB890830 is shown in Windows 10 as Windows Malicious Software Removal Tool for Windows Insider Preview and Server Technical Preview x64 – November 2017 (KB890830). MVP colleague Barb Bowman has recognized that too and posted a tweet.
— Barb Bowman (@barbbowman) 14. November 2017
Also here is a comment – reporting that MSRT install hangs for an hour at 0 %. Another user reported, that MSRT detected 29337 folders with malicious content. And here a user found in update history, that KB890830 hasn’t been installed.
I recognized, that MSRT has been offered in Windows 7 Update als Important, but the checkbox was unchecked. Some reader told me, that the checkbox was previously checked, but changed to unchecked during the day. Did MS become aware of issues?
I assume that a wrong code branch was used to build the update, which now causes the trouble. My advice: Hides KB890830 in the updates. Under Windows 10 you can download the instructions from the blog post How to block Windows 10 updates.
Windows Update error 0x8024a11a
Within this thread a user reported, that several of his Windows 10 systems hangs during first reboot. He received error 0x8024a11a and was forced to manually restart the machines again.
This list doesn’t cover this error code, but the group this code belongs to, indicates an AU error. Maybe a driver is causing this issue. A clean boot (see here) could solve this issue (see also my blog post Windows 10: Update error 0x8024a112).
Update KB4048955 collides with HP 3D Guard
German reader Michael Borman commented here, ‘Der Upgrade auf die Build 16299.64 lässt den HP 3D Guard mal wieder auf die Backe fallen. Abhilfe: derzeit noch keine.’ Decompiling this short comment means:
HP 3D Drive Guard software is installed on many HP systems. The Drive Guard protects the hard disk of the computer (only applies to notebooks). This monitors the acceleration of the device for values, which can be dangerous for the hard disks, and move the hard disk heads into a parked position, if necessary.
According to Michael update KB4048955 for Windows 10 Version 1709 is causing trouble with HP’s 3D Guard. This is a frequently issue – see Fix for HP’s 3D Drive Guard-Bug after Microsoft Patchday, Till yet, no fix is available.
No Data Model connection
I stumbled uppon this forum thread reporting also another issue:
I have also experienced this issue when changing data connections after installing the November update. I copied the error and it is very ambiguous
An exception of type System.InvalidOperationException occured.
It broke every visual in the desktop file. Interestingly enough, when I published the file with the broken visuals to the service it worked perfectly in the service. I then saved the broken file and reopened it and my visuals started working again.
Update Error 0x800705b4
And here is a comment, reporting, that November patchday is causing trouble on Windows Server 2016, which drops an update error 0x800705b4.
Windows -Update blocks dot matrix printer
Just an addendum – thx to a German blog reader: At tenforums.com is a thread with title Dot Matrix Printer Stopped Working After Update. A user wrote:
Yesterday (15 November 2017), I installed an update
2017-11 Update for Windows 10 Version 1703 for x64-based Systems (KB4049011)
2017-11 Cumulative Update for Windows 10 Version 1703 for x64-based Systems (KB4048954)
And bunch of other Microsoft Office update. But I think one of these update is the main culprit of my problem.
Today, my dot matrix printer Epson LX-310 can’t print any work document. Switching to other non dot-matrix printer will print without any problem. Tried with POS printer and inkjet printer.
I tried with my other work computer which got updated too, and this problem persists. First I think my LX-310 is faulty, but after testing with my Epson LX-300, same problem happened. When I tried with a laptop runs Win10 that didn’t upgraded yet, it prints without any problem.
The document will sit in queue, and then dissappear, indicating that it has finished printing. But printer doesn’t move. Connection using USB. My PC didn’t have print port.
The initial post deals with Windows 10, but also other Windows versions are affected. Within the thread linked above, other user reported, that they are affected with more than 40 systems and are unable to print invoices. One user blame update KB4048953 for this issue, after uninstalling, the printer works again.
At Technet is this forum thread, where the issue has been reported for Windows Server 2012 R2 and an EPSON LQ690 printer. There update KB4048957 is blamed for the issue. Overall I found the following updates causing this issue so far:
- KB4048953 for Windows 10 Version 1607
- KB4048958 for Windows 8.1
- KB4048957 for Windows 7/Windows Server 2012 R2
- KB4048960 for Windows 7
One German user reported, that also Windows 7 (KB4048960) is affected. The affected printers are from Epson (LX-310, LX-300, LQ2180, EPSON LQ690 and LQ2190, and probably more). One user tried a network redirection to a system which don’t have the update to force printing:
net use LPT2 \\pc\printer
Within this post somebody wrote, that Microsoft released another update for Windows 10 that fixes this issue – but I can’t test it. Addendum: Microsoft released some updates that fixes the issue – see articles linked below.
Windows updates (Nov. 2017) kills Epson dot matrix printers
Microsoft confirms Epson dot matrix printer issue after November 2017 patchday: here are fixes
Windows Update KB4055038 fixes Epson Dot Matrix printing bug
Windows 10 V1703: Update KB4055254 fixes Epson Dot Matrix printing bug