Tag Archives: Scanner

Microsoft Office 365: Ricoh Scan error "Cannot connect to SMTP server"

Posted on 2025-02-06 by guenni

[German]It currently that users of multifunction printers with a scan function that use a connection to a Microsoft Office 365 SMTP server are running into issues with certain devices. Users of Ricoh devices are receiving "Cannot connect to SMTP server" … Continue reading →

Posted in devices, issue, Office | Tagged , , | 1 Comment
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Windows 11 24H2: Are scanner issues fixed?

Posted on 2024-12-25 by guenni

[German]Recently, Microsoft acknowledged problems with devices that use the eSCL scan protocol under Windows 11 24H2. This also affects USB scanners that simply cannot be found if they use the eSCL scan protocol. Microsoft claims to have fixed this error. … Continue reading →

Posted in devices, ios, issue, Update, Windows | Tagged , , | 2 Comments

Printing Shellz: Vulnerabilities in HP multi-function printers (MFPs)

Posted on 2021-11-30 by guenni

[German]Today (Nov. 30,) is Computer Security Day, and this topic fits perfectly. There are several firmware vulnerabilities of certain HP LaserJet, HP LaserJet Managed, HP PageWide and HP PageWide Managed products. These are potentially vulnerable to a buffer overflow. This … Continue reading →

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Windows 10 V1803: Hotfix for Easy Document Creator Scan

Posted on 2018-06-14 by guenni

Just a brief note to users of Windows 10 April Update (V1803) who are affected by the All-in-on printer scanner bug, preventing scans via HP/Samsung's Easy Document Creator. HP/Samsung has released a hotfix hotfix_usb_win10_v1803.zip, to fix the issue. I have … Continue reading →

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Windows 10: Scanner fails after update

Posted on 2018-06-07 by guenni

[German]Users of Windows 10 may experience scanner issues after installing a Windows 10 update. For example, after an update to Windows 10 version 1803, scanning from multifunction printer/scanner devices is no longer possible using Easy Document Creator. Advertising

Posted in issue, Update, Windows | Tagged , , , | 5 Comments