Tag Archives: issue

Video playback shows a vertical red/green line

Posted on 2017-02-13 by guenni

Some users are facing a strange problem during video playback in Windows Media Player 12, a vertical red line is showing on the screen. VLC users are seeing probably a green line. Here is why.

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Office Telephone activation is no longer supported error

Posted on 2017-02-10 by guenni

Users of Microsoft Office 2010, 2013, 2016 are facing trouble during telephone activation. An error message "Telephone activation is no longer supported for your product" will be showns. Here are a few details.

Posted in issue, Office | Tagged , | 2 Comments

Windows Phone 8.1 login issue fixed

Posted on 2017-02-07 by guenni

It seems that Microsoft has fixed an issue, that prevents users with Windows Phone 8.1 to login into their Microsoft Account after they resetting the device from Windows 10 Mobile.

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Surface Ethernet-Driver crashes virtualization

Posted on 2017-01-30 by guenni

It seems that the newest Ethernet drivers are causing problems with Microsoft's Surface Pro 4 and Surface Book, if virtualization is used. Here are the details.

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Word/Office can’t launch PDF converter

Posted on 2017-01-27 by guenni

[German]Recently I came across a post from a MVP colleague, mention a curious error in Word 2013. On a customers system it wasn't possible, to use the PDF converter from Word.

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Why ISL Online: Critical factors when choosing a remote desktop solution

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Windows 10: Apps could not be downloaded from store (Xbox One settings blocks)

Posted on 2017-01-21 by guenni

Some Windows 10 users are facing suddenly the issue, that apps could not be downloaded from Windows Store anymore. This blog post analyses what's the reason and how Xbox One account settings are affecting your Windows Store downloads.

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How to fix Windows-Setup Hard Disk locked error

Posted on 2017-01-10 by guenni

[German]Some users are facing a bad surprise during re-installing Windows 8.1 or Windows 10 on a machine. Setup fails and reports a "locked hard disk". Here are a few hints, how to solve this issue.

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File lock bug in #Slimjet browser version 12.0.15.0

Posted on 2017-01-09 by guenni

[German]It seems that Slimjet browser version 12.0.15.0 released on January 6, 2016 contains a nasty "file lock bug". Here's what I found so far – maybe others can confirm it.

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Windows: UAC opens hidden in background

Posted on 2017-01-07 by guenni

Just a brief blog post about a rare Windows issue. Some users are facing a strange problem: The UAC prompt won't be shown – it opens invisible in background.

Posted in issue, Windows | Tagged , , | 6 Comments

Windows 10: Volume control is missing

Posted on 2017-01-05 by guenni

[German]Sometimes users are missing volume control icon in taskbars status area. This blog post addresses this issue and provides diagnostics steps to fix that issue.

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