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Category Archives: issue
Microsoft investigates HP Smart App installation and other related issues on Windows
[English]Since the end of November 2023, users have reported that an "HP Smart" printer app has suddenly been installed on their systems with Windows 10 and Windows 11. In addition, the entries for printers (icon, name) may have changed under … Continue reading
Outlook 2019/2021: Microsoft shares workaround for "Send from" crash
[German]Since a few days now (November 21, 2023), users of Outlook 2019 and 2021 have been complaining that they can no longer send emails via Outlook. Outlook 2019 crashes as soon as "Send from" is selected in the mail client … Continue reading
Exchange Online issue (EX694090) from 28, – 29, Nov. 2023 fixed
[German]Microsoft's Exchange Online experienced a malfunction (EX694090) on November 28, 2023, during which the service was no longer functional. Users were unable to receive emails via Exchange Online. However, Microsoft is trying to resolve the problem by redirecting mail deliveries. … Continue reading
Outlook 2019: Crash when clicking "Send to"; and Outlook 365 deletes rules
[German]I'd like to summarize two topics related to Outlook that readers pointed out to me yesterday. It seems that a bug has crept into Outlook 2019 that causes the program to crash when "Send from" is selected. And another reader … Continue reading
Intel Arc and Iris Xe graphics driver 31.0.101.4972 fixes Office problems (Nov. 2023)
[German]Another small addendum from this week, which I'll pull out separately. Intel has released an update of its Intel Arc and Iris Xe graphics drivers to version 31.0.101.4972. This update is supposed to fix a number of problems (e.g. with … Continue reading
Posted in issue, Office, Update, Windows
Tagged Driver, issue, Office, Update, Windows 11
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Why ISL Online: Critical factors when choosing a remote desktop solution
[Sponsored Post]In the rapidly evolving IT world, choosing the right remote desktop software is critical for organizations that value security, ease of use and reliability. One provider of secure remote access that has been on the market since 2001 is ISL Online, which presents some considerations for choosing such software below. More ...
Office 365: Mail attachments from Outlook cannot be opened in Word/Excel (Nov. 2023)
[German]A quick question for administrators in the readership who use Microsoft Office 365. A reader has contacted us because problems are occurring in his environment when opening mail attachments from Outlook. The attachments cannot be opened in Word or Excel. … Continue reading
Windows Server 2022: Update KB5032198 fails with error 0x8007000d / 0x800f081f
[German]A quick question for administrators who have installed the November 2023 security updates on Windows Server 2022. I have come across reports – mainly from English-speaking administrators – where the installation of the update KB5032198 fails with the error 0x8007000d … Continue reading
Posted in issue, Update, Windows
Tagged issue, patchday 11-2023, Update, Windows Server 2022
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Microsoft Teams 2: User status is sporadically displayed incorrectly
[German]I'm posting a reader observation about the new Microsoft Teams 2.0 client here on the blog to find out whether the problem is more widespread or an isolated case. It's about the new Teams 2.0 client, which probably still has … Continue reading
Microsoft Teams 2.0 issues: Outlook add-in missing during installation; crash after installation and more
[German]The new Microsoft Teams 2.0 client has been available since September 2023 and is probably being tested and partially rolled out in companies. The switch will be mandatory from April 2024 (New Microsoft Teams 2.0 client mandatory from April 1, … Continue reading
Exchange Online blocks suddenly mails from on-premises Exchange servers
[German]A quick question for Exchange Online administrators. A reader reports problems with the delivery of mails that are delivered from on-premises Exchange servers. Since the November 2023 patchday, these are supposed to be moved directly to quarantine after acceptance. The … Continue reading