Category Archives: issue

Canon MX492 All-in-one devices are restarting repeatly with WiFi/Internet connection

[German]Short information about a possible problem with Canon All-in-one printing devices. There are reports from users that Canon Pixma MX492 (and other Canon) printers suddenly cause issues when there is a Wi-Fi connection to a network with Internet access. Without … Continue reading

Posted in devices, issue | Tagged , | 65 Comments

Microsoft 365: Activation issues with Windows Pro Enterprise (May 31, 2022)

[German]Quick question for administrators in the enterprise environment who manage Microsoft 365 licenses (volume licenses, E3/E5). Are you currently experiencing problems with Windows Pro systems no longer activating or losing activation? I have received indications from the readership regarding this … Continue reading

Posted in issue, Windows | Tagged , | 9 Comments

Outlook: May 2022 update (build 15225.20204) breaks HTML rendering in mails

[German]I'll just bring up a topic that has been bumming around here since Monday, May 30, 2022, due to reader requests. Microsoft Outlook users seem to have the problem that one of the latest updates from May 2022 has corrupted … Continue reading

Posted in issue, Office, Software | Tagged , , | 1 Comment

Windows 10 21H2: Explorer and taskbar issues due to "HP Development Company, L.P. – Extension – 8.10.5.34686"

[German]Brief  info in the round of the owners of HP Windows PCs to a problem and immediately the question whether someone is affected. On these computers there are problems since a short time, the taskbar freezes under Windows, the Explorer … Continue reading

Posted in devices, issue, Windows | Tagged , , | 11 Comments

Microsoft Access: Issues with SQL database access because of ODBC driver?

[German]Brief information for the readership and at the same time the question if someone is already affected. I received a user message that Microsoft Access suddenly had problems with SQL database access. All databases suddenly showed the value '#DELETED' in … Continue reading

Posted in issue, Office | Tagged , , , | 7 Comments

Why ISL Online: Critical factors when choosing a remote desktop solution

[Sponsored Post]In the rapidly evolving IT world, choosing the right remote desktop software is critical for organizations that value security, ease of use and reliability. One provider of secure remote access that has been on the market since 2001 is ISL Online, which presents some considerations for choosing such software below. More ...


Windows 11 preview update KB5014019 breaks Trend Micro Ransomware Protection

[German]Preview update KB5014019, which Microsoft released for Windows 11 on May 24, 2022, is causing trouble for Trend Micro antivirus solutions. It clashes with Trend Micro's Ransomware Protection, the vendor acknowledged in an advisory.

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Nation wide disruption with Verifon H5000 payment terminals in Germany

[German]Since May 24, 2022, the terminals for card payments with giro and EC cards have been disrupted in numerous stores and gas stations nationwide in Germany. Customers of almost all banks were affected – although I also encountered institutions such … Continue reading

Posted in devices, issue | Tagged , | 2 Comments

Windows 10: Update KB5013942 from May 2022 ends with black screen?

[German]A quick question to Windows 10 users: I'm receiving more and more reports that the update KB5013942 from May 10, 2022 ends with a a black screen before or after a user login. I'll post a short summary of the … Continue reading

Posted in issue, Update, Windows | Tagged , , , | 1 Comment

Windows 10: Microsoft expands "search highlights" in search area (May 19, 2022)

[German]There are indications that Microsoft is extending its "Search Highlights" feature in the search area of the taskbar to significantly more users. In the German as well as in the English blog, I receive user messages that are more than … Continue reading

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Windows 10 update KB5015019 (5/19/2022) fixes app install error 0xC002001B

[German]The April and May 2022 cumulative updates could cause error 0xC002001B to occur on Windows 10 20H2 – 21H2 when installing apps from the Store. In addition, there were cases where the apps stopped launching. Microsoft released unscheduled updates on … Continue reading

Posted in issue, Update, Windows | Tagged , , , | 1 Comment