Category Archives: issue

Was there a cyber attack at American Express? Worldwide service outage on April 1, 2022

[German]Here's a quick information about an information a reader has send me in a private Facebook message. American Express seems to be having service issues since April 1, 2022 – a 2FA login doesn't really work, transactions get stuck. And … Continue reading

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Windows: Were there issues with CET daylight saving time changeover in 2022?

[German]A brief question for European reader about an issue, which has become almost a running joke here on the blog: Did Windows 10/Windows 11 switch correctly to European summer time (daylight saving time) on Saturday night (26/27 March 2022)? I've … Continue reading

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Windows 10/11: Backup and Restore from Win7 is broken since Jan. 2022

[English]Another short addendum from this week on a topic that should hardly concern anyone. Microsoft has admitted that the "Backup and Restore" function known from Windows 7 for saving and restoring backups is now simply broken in Windows 10 and … Continue reading

Posted in issue, Update, Windows | Tagged , , , | 1 Comment

Windows Server 2019: Update KB5009616 causes DNS problems

[German]Update KB5009616 – or successor updates – released in January 2022 can cause DNS issues on Windows Server 2019. Microsoft has admitted this in a support article. This problem can be corrected with a KIR function provided on 23 March … Continue reading

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Windows 10: Microsoft fixes Bluetooth BSOD caused by update KB5011543 (2022/03/22)

[German]Microsoft has also fixed an issue that can cause bluescreens in Bluetooth functions with preview update KB5011543 dated 22 March 2022. This affects Windows 10 versions 20H2 to 21H2 and was caused by cumulative update KB5009596 dated 25 January 2022 … Continue reading

Posted in issue, Windows | Tagged , , , | 1 Comment

Why ISL Online: Critical factors when choosing a remote desktop solution

[Sponsored Post]In the rapidly evolving IT world, choosing the right remote desktop software is critical for organizations that value security, ease of use and reliability. One provider of secure remote access that has been on the market since 2001 is ISL Online, which presents some considerations for choosing such software below. More ...


Outlook PDF Preview error: Root cause PowerToys or Adobe Reader

[German]Microsoft has published information in a support document about problems with the preview of PDF files in Outlook. The PDF preview can fail because of a missing Adobe Reader or because of installed PowerToys, because the associated assignments have been … Continue reading

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Epson disables printers for customers due to payment issues through no fault of their own

[Geman]Epson also has customers who has a Readyprint subscription. Then these customers get new ink cartridges when the existing cartridges run out of ink. Now there seems to be trouble because the payment service provider Epson uses can't actually process … Continue reading

Posted in devices, issue | Tagged , | 12 Comments

Major Apple iCloud outage: Calendar, iMessages, iTunes, TV (March 21, 2022)

[German]Apple is currently (March 21, 2022, 18:00 CET) experiencing a major disruption of its cloud services,  that is probably affecting the entire world. Many Apple services from the cloud such as iCloud Calendar, iCloud Mail, iTunes Store, Apple Music, Radio … Continue reading

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Firefox blocks F-Secure Browser Protection Add-on

[German]Brief information for users of the Firefox browser in Windows, who also have the F-Secure antivirus solution in use. Since March 18, 2022, the browser has blocked the F-Secure Browser Protection add-on in versions up to 4.0.52, allegedly for violating … Continue reading

Posted in browser, issue, Windows | Tagged , , , | 6 Comments

Outlook.com: "Sync Email" settings error "Unable to load these settings. Please try again later."(March 2022)

[Geman]A brief article about Microsoft's Outlook.com: There is a problem for users who want to collect mails from other email providers via Outlook.com. The feature in question has not been usable for some time now, with an error message stating … Continue reading

Posted in Cloud, issue | Tagged , , | 2 Comments